Digital Client Success Coordinator

Location: Charlotte, NC

Overview of role: The Digital Client Success Coordinator is responsible for supporting both pre and post-sales efforts in the digital advertising sales cycle. This role includes supporting designated Account Executives with internal requests, facilitating client communications once a deal has closed, and transitioning closed deals through the post-sale process internally to hand off to Ad Ops team. In this position, the Digital Client Success Coordinator will be responsible for revenue-related decisions that can and will directly impact all campaigns.

Responsibilities:
• Be the face of our digital department with account executives and clients. Most importantly, as a Client Success Coordinator, you will set the tone for this department at the forefront of the company
• Collaborate with other departments to creatively solve complex compliance and operational problems, and guide the customer through the solution process with empathy and commitment
• Conducting business reviews to ensure clients are satisfied with their products and services
• Work closely with assigned Account Executives to facilitate both pre and post-sale needs for digital opportunities
• Monitor campaign performance against service level agreements and flag potential issues.
• Strong client management, project management, operations management and people management skills
• Collaborate with Digital Marketing Coordinators & Digital Ad Ops Coordinators on proposal requests, leads, and post-sale order details
• Enter all orders into internal orders system
• When a deal closes, serve as the main point of contact with the client to gather all required details and seamlessly transition to digital execution team
• Raise critical customer concerns internally and mobilize resources to resolve issues

Qualifications:

• 3+ years of work experience in account management/sales support
• Sales-focused and must have direct involvement in the digital media space, including programmatic display, email marketing, & social media
• Outstanding organizational skills, attention to detail and the ability to manage multiple tasks in a fast-paced environment
• Comfortable serving as the primary point of contact with clients in a post-sale function
• Excellent verbal and written communication skills
• Proficient in Microsoft Office, Excel, PowerPoint, Word, Outlook
• IAB Certification or related certifications preferred

Last Date for consideration: Until filled.
Applicants may email: [email protected]

Beasley Media Group, LLC. is an Equal Opportunity Employer.

Digital Ad Operations Coordinator

Location: Charlotte, NC

Overview of role: The Digital Ad Operations Coordinator is responsible for executing, managing, and optimizing digital campaigns, tracking performance daily and developing weekly, monthly, and final client reports. This position will be the lead post-campaign execution point person and will develop and manage digital campaigns, making sure we are meeting our clients’ marketing objectives.

Responsibilities:
• Take over digital campaigns when deals close, working with internal teams to gather assets & information needed for campaign launch
• Set up programmatic display & video campaigns in 3rd party platforms
• Set up Owned & Operated campaigns in Google Ad Manager, Triton, and Quu
• Work with vendors to set up and maintain SEM campaigns
• Analyze campaign metrics on a daily basis and implement optimizations to ensure optimal performance
• Provide recommendations on how to improve campaigns and serve as a trusted advisor to the sales team to ensure they are confident in the strategy being executed
• Provide weekly and/or monthly recaps, outlining meaningful insights about the campaign metrics and how we met or exceeded the client’s goals
• Lead weekly/bi-weekly meetings with internal markets to discuss upcoming opportunities and review existing campaigns
Qualifications:

• 3+ years of work experience in digital ad operations
• Outstanding organizational skills, attention to detail and the ability to handle multiple tasks in a fast-paced environment
• Excellent verbal and written communication skills
• Proficient in Google Ad Manager, Microsoft Office (Excel, PowerPoint, Outlook)
• Simpli.fi, tapClicks, and Google Ads experience preferred
• IAB Certification, Google Analytics Certification, Google AdWords Certification or related certifications preferred.

Last Date for consideration: Until filled.
Applicants may email: [email protected]

Beasley Media Group, LLC. is an Equal Opportunity Employer.

Digital Ad Operations Specialist

Location:      Charlotte, NC

Overview of role: The Digital Ad Operations Specialist is responsible for assisting with the implementation and optimization of digital campaigns, from initial set-up, to change requests, to reporting. This position will provide support to our Agency Services team to help ensure we are meeting our clients’ advertising objectives.

Responsibilities:

  • Work with internal team members to gather assets and information needed for campaign launch
  • Submit tickets to team members for task fulfillment using Beasley’s project management system
  • Assist with the set-up of Owned & Operated campaigns in Google Ad Manager, Triton, and Quu
  • Facilitate change requests to Audience Extension campaigns, including creative changes, finding and drawing geo-fences, and audience curation
  • Manage tapClicks client inputs to activate and terminate accounts as needed
  • Assist with the creation of client dashboards in tapClicks

Qualifications:

  • 1+ years of work experience in a digital agency preferred
  • Outstanding organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office (Excel, PowerPoint, Outlook)
  • IAB Certification, Google Analytics Certification, Google AdWords Certification or related certifications preferred

Last Date for consideration:  Until filled.

Applicants may email: [email protected]
Beasley Media Group, LLC. is an Equal Opportunity Employer.

DIGITAL SALES SPECIALIST

 Date: 1/14/21 

Location: Charlotte, NC 

The Digital Sales Specialist (DSS) will possess a deep knowledge of digital, from tools that work best to achieve specific goals, to the elements needed for a successful campaign. The ideal candidate will be comfortable speaking individually with sellers, or presenting to a room filled with clients. The DSS will be well-versed in display advertising, email marketing, social and content marketing, and will be analytical, organized, solution-minded, and customer centric. 

The DSS will work cooperatively with salespeople to strategize and execute flawless digital campaigns, sharing the following responsibilities: 

• Prospect clients for digital marketing campaigns

• Perform customer needs analysis (CNA) in the field to uncover client’s goals and strategic objectives

• Create custom strategies and tactics to achieve client’s goals and format into custom client facing proposals

• Present proposal to client

• Close sales and execute digital solutions for clients

• Recommend specific digital services to support the client’s strategic goals

• Work closely with the digital POD for pre and post sales

• Communicate specific product benefits and processes to clients, to ensure quality and timely execution ofpurchased products

• Work with clients and digital team to deliver a superior return on investment for the digital campaign

• Once campaign is underway, work with clients and POD to review results and work with POD to optimize thecampaign against key performance indicators

• Evaluate client’s Google Analytics to help analyze campaign effectiveness

• Serve as project manager between client and team for ad creation

• At the end of the campaign, review custom performance reports that effectively analyze how the customer goals were met or exceeded with the goal of increasing retention and upsell

• Troubleshoot invoicing/reconciliation with reporting and co-op

Last Date for consideration: Position is open until filled. 

Applicants may send cover letter and resume to: [email protected] 

Beasley Media Group, LLC is an Equal Opportunity Employer. 

MULTIMEDIA DESIGNER

Location: Charlotte, NC

Overview of the role: is seeking a dynamic self-starter who is motivated and passionate about Graphic Design, Illustration, Web Design, Video, and Original Content.

The Multimedia Designer will work closely with the Corporate Creative, Content, Marketing, Digital, and Sales Teams to deliver captivating designs that meet business needs.

In this position, you will design and & assist with the development of designing graphics for websites (WordPress), newsletters, PPC Landing Pages (Instapage), advertising Graphics, Social Media Graphics, and a variety of other creative tasks. 

The ideal candidate will collaborate, design and execute projects, including the creation of dynamic content, brand development, logo design, print/web event-marketing materials, social media campaigns, web ads/graphics, sales proposals and design/create/update our owned and operated websites using WordPress. 

Responsibilities:

  • Develop Websites from scratch using a CMS framework such as WordPress
  • Design web pages – full sites, landing pages based on client marketing objectives
  • Creation of HTML 5 banner/web ads
  • Design graphical elements such as website mockups, logos, icons, and infographics, as necessary
  • Design and build marketing collateral – both print and web
  • Perform quality control on websites
  • Coordinate and update web content (photos, text & graphics)
  • Ensure that sites are optimized for search engines before going live
  • Must be able to translate a client objective into graphic design and or webpage

Qualifications and Skills: 

  • Experience developing responsive websites
  • Proficiency with Photoshop, Illustrator, Bannersnack and Dreamweaver
  • Basic understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Proficiency with HTML/CSS and JavaScript a major plus.
  • Knowledge of WordPress is a MUST
  • Print or online portfolio displaying latest work
  • Must be organized, able to work independently and be a team player
  • In-depth understanding of the creative process, concept development, color theory, and typography
  • Ability to create cohesive visual campaign that translates across multiple platforms (print, websites, apps, social media)
  • Working knowledge of all Microsoft Office programs to include MS Word, MS PowerPoint, MS Excel, and MS Outlook
  • Excellent communication and interpersonal skills

Qualification and Experience:

  • Bachelor’s degree in graphic design or related field
  • 3-5 years of experience in web development & Graphic Design
  • Experience in related industry (advertising, marketing, etc.) a plus
  • Must provide a digital portfolio

References and online portfolio are required.

This position will be based out of Charlotte, NC and is a FULL-TIME position

PLEASE DO NOT RESPOND TO DISCUSS FREELANCING OR ALTERNATE ARRANGEMENTS.

Please send resumes to [email protected]

Last Date for Consideration:  Until position filled

Beasley Media Group LLC is an Equal Opportunity Employer.

No Person will be discriminated against due to race, color, gender, religion, national origin, sexual orientation, age or disability.