DIGITAL CLIENT SERVICES MANAGER

Full-time
Estero, FL, Fort Myers, FL
Posted 1 month ago

Location: Estero/Ft Myers 

Overview of role: The Digital Client Services Manager is responsible for supporting both pre and post-sale efforts in the digital advertising sales cycle. This role includes supporting designated Account Executives with internal requests, facilitating client communications once a deal has closed, and transitioning closed deals through the post-sale process internally. 

Responsibilities: 

  • Work closely with assigned Account Executives to facilitate both pre and post-sale needs for digital opportunities  
  • Assist with lead gen and market research efforts, as well as the facilitation of case studies and success stories for pre-sale needs 
  • Facilitate proposal requests and pre-sale questions with internal teams 
  • Handle Marketron order entry and client payment collection needs 
  • Attend client kickoff calls and become the lead point of contact with the client post-sale 
  • Work with clients on asset collection, creative direction, and gathering all necessary details in order to launch campaign 
  • Submit fulfillment tickets with all required information to Digital Client Success Coordinator, and work together to seamlessly transition to Creative & Ad Ops teams 
  • Demonstrate strong client management and project management skills, managing multiple projects and timelines simultaneously 
  • Uploading account various documents within Salesforce 
  • Salesforce management and reporting 

Qualifications: 

  • 3+ years of work experience in account management/sales support 
  • Sales-focused and must have direct involvement in the digital media space, including programmatic display, email marketing, & social media 
  • Outstanding organizational skills, attention to detail and the ability to manage multiple tasks in a fast-paced environment 
  • Comfortable serving as the primary point of contact with clients in a post-sale function 
  • Excellent verbal and written communication skills 
  • Proficient in Microsoft Office, Excel, PowerPoint, Word, Outlook 
  • IAB Certification or related certifications preferred 

Last Date for consideration:  Until filled. 

Applicants may email:  

Beasley Media Group, LLC. is an Equal Opportunity Employer.   

Job Features

Job CategoryDigital

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