Digital Client Services Manager

Full-time
Fort Myers, FL
Posted 2 months ago

TITLE:   Digital Client Services Manager

LOCATION: Fort Myers-Naples, Florida

DATE:12/01/2022

Overview of role: The Digital Client Services Manager is responsible for supporting both pre and post-sale efforts in the digital advertising sales cycle. This role includes supporting designated Account Executives with internal requests, facilitating client communications once a deal has closed, and transitioning closed deals through the post-sale process internally.

Responsibilities:

  • Work closely with assigned Account Executives to facilitate both pre and post-sale needs for digital opportunities
  • Assist with lead gen and market research efforts, as well as the facilitation of case studies and success stories for pre-sale needs
  • Facilitate proposal requests and pre-sale questions with internal teams
  • Handle Marketron order entry and client payment collection needs
  • Attend client kickoff calls and become the lead point of contact with the client post-sale
  • Work with clients on asset collection, creative direction, and gathering all necessary details in order to launch campaign
  • Submit fulfillment tickets with all required information to Digital Client Success Coordinator, and work together to seamlessly transition to Creative & Ad Ops teams
  • Demonstrate strong client management and project management skills, managing multiple projects and timelines simultaneously
  • Uploading account various documents within Salesforce
  • Salesforce management and reporting

Qualifications:

  • 2+ years of work experience in account management/sales support
  • Sales-focused and must have direct involvement in the digital media space, including programmatic display, email marketing, & social media
  • Outstanding organizational skills, attention to detail and the ability to manage multiple tasks in a fast-paced environment
  • Comfortable serving as the primary point of contact with clients in a post-sale function
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office, Excel, PowerPoint, Word, Outlook
  • IAB Certification or related certifications preferred

Last Date for consideration:  Until filled.

Applicants may email: [email protected]

Beasley Media Group, LLC is an Equal Opportunity Employer

Job Features

Job CategoryClient Success

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